/* ============================================================
   SignalSphere™ — Main Stylesheet
   Theme: Dark AI-Tech · Navy / Cyan / Gold
   ============================================================ */
@import url('https://fonts.googleapis.com/css2?family=Inter:wght@300;400;500;600;700;800;900&family=Rajdhani:wght@400;500;600;700&display=swap');

:root {
  --bg-primary: #f8fafc;
  --bg-secondary: #ffffff;
  --bg-card: #ffffff;
  --bg-card-hover: #f1f5f9;
  --bg-sidebar: #ffffff;
  --border: #e2e8f0;
  --border-light: #cbd5e1;
  --cyan: #10b981;
  --cyan-dim: #10b98122;
  --cyan-mid: #059669;
  --gold: #f59e0b;
  --gold-dim: #f59e0b22;
  --green: #10b981;
  --green-dim: #10b98122;
  --red: #ef4444;
  --red-dim: #ef444422;
  --purple: #8b5cf6;
  --purple-dim: #8b5cf622;
  --orange: #f97316;
  --text-primary: #0f172a;
  --text-secondary: #475569;
  --text-muted: #94a3b8;
  --sidebar-width: 260px;
  --header-height: 64px;
  --radius: 4px;
  --radius-sm: 2px;
  --shadow: 0 2px 4px rgba(0,0,0,0.05);
  --shadow-glow: 0 1px 4px rgba(16,185,129,0.15);
  --transition: 0.25s cubic-bezier(0.4,0,0.2,1);
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

html { scroll-behavior: smooth; }

body {
  font-family: 'Inter', system-ui, sans-serif;
  background: var(--bg-primary);
  color: var(--text-primary);
  min-height: 100vh;
  overflow-x: hidden;
  font-size: 14px;
  line-height: 1.6;
}

a { color: var(--cyan); text-decoration: none; }
a:hover { color: var(--cyan-mid); }

/* ─── App Layout ───────────────────────────────────────────── */
.app-layout {
  display: flex;
  min-height: 100vh;
}

/* ─── Sidebar ──────────────────────────────────────────────── */
.sidebar {
  width: var(--sidebar-width);
  background: var(--bg-sidebar);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  position: fixed;
  top: 0; left: 0; bottom: 0;
  z-index: 100;
  transition: width var(--transition), transform var(--transition);
  overflow-y: auto;
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}

.sidebar.collapsed { width: 76px; }
.sidebar.collapsed .sidebar-brand { display: none; }
.sidebar.collapsed .sidebar-logo { width: 34px; height: 34px; margin: 0 auto; filter: drop-shadow(0 0 4px rgba(0,212,255,0.4)); }
.sidebar.collapsed .sidebar-header { padding: 20px 0 16px; justify-content: center; }
.sidebar.collapsed .nav-section { display: none; }
.sidebar.collapsed .nav-item { padding: 14px 0; justify-content: center; font-size: 0; overflow: visible; }
.sidebar.collapsed .nav-item .icon { width: 22px; height: 22px; margin: 0; }
.sidebar.collapsed .nav-badge { display: none; }
.sidebar.collapsed .user-mini-info, .sidebar.collapsed .user-mini svg { display: none; }
.sidebar.collapsed .user-mini { padding: 8px 0; justify-content: center; border:none; }
.sidebar.collapsed .sidebar-footer { padding: 16px 12px; }

.sidebar-header {
  padding: 20px 20px 16px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  gap: 12px;
}

.sidebar-logo {
  height: 42px;
  width: auto;
  filter: drop-shadow(0 0 8px rgba(0,212,255,0.4));
}

.sidebar-brand {
  font-family: 'Rajdhani', sans-serif;
  font-size: 18px;
  font-weight: 700;
  color: var(--cyan);
  letter-spacing: 1px;
  line-height: 1.2;
}

.sidebar-brand small {
  display: block;
  font-size: 10px;
  color: var(--text-muted);
  letter-spacing: 2px;
  font-weight: 400;
  font-family: 'Inter', sans-serif;
}

.sidebar-nav { padding: 12px 0; flex: 1; }

.nav-section {
  padding: 6px 16px 4px;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 2px;
  color: var(--text-muted);
  text-transform: uppercase;
  margin-top: 8px;
}

.nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 20px;
  color: var(--text-secondary);
  font-size: 13.5px;
  font-weight: 500;
  transition: all var(--transition);
  position: relative;
  cursor: pointer;
  border: none;
  background: none;
  width: 100%;
  text-align: left;
}

.nav-item:hover, .nav-item.active {
  color: var(--text-primary);
  background: var(--cyan-dim);
}

.nav-item.active {
  color: var(--cyan);
  background: var(--bg-card-hover);
}

.nav-item.active::before {
  content: '';
  position: absolute;
  left: 0; top: 0; bottom: 0;
  width: 4px;
  background: var(--cyan);
  border-radius: 0;
}

.nav-item .icon {
  width: 18px;
  height: 18px;
  opacity: 0.8;
  flex-shrink: 0;
}

.nav-item.active .icon { opacity: 1; }

.nav-badge {
  margin-left: auto;
  background: var(--red);
  color: #fff;
  font-size: 10px;
  font-weight: 700;
  padding: 1px 6px;
  border-radius: 20px;
  min-width: 18px;
  text-align: center;
}

.nav-badge.cyan { background: var(--cyan); color: var(--bg-primary); }
.nav-badge.gold { background: var(--gold); color: var(--bg-primary); }

.sidebar-footer {
  padding: 16px 20px;
  border-top: 1px solid var(--border);
}

.user-mini {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px;
  border-radius: var(--radius-sm);
  background: var(--bg-card);
  border: 1px solid var(--border);
  cursor: pointer;
  transition: all var(--transition);
}

.user-mini:hover { border-color: var(--cyan); }

.user-avatar {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--cyan), var(--purple));
  display: flex; align-items: center; justify-content: center;
  font-weight: 700;
  font-size: 14px;
  color: #fff;
  flex-shrink: 0;
  overflow: hidden;
}

.user-avatar img { width: 100%; height: 100%; object-fit: cover; }

.user-mini-info { flex: 1; min-width: 0; }
.user-mini-name { font-size: 13px; font-weight: 600; color: var(--text-primary); white-space:nowrap;overflow:hidden;text-overflow:ellipsis; }
.user-mini-role { font-size: 10px; color: var(--text-muted); letter-spacing: 1px; text-transform: uppercase; }

/* ─── Main Content ─────────────────────────────────────────── */
.main-content {
  margin-left: var(--sidebar-width);
  width: calc(100% - var(--sidebar-width));
  max-width: calc(100vw - var(--sidebar-width));
  flex: 1;
  display: flex;
  flex-direction: column;
  min-height: 100vh;
  overflow-x: hidden;
  transition: margin-left var(--transition), width var(--transition), max-width var(--transition);
}

.sidebar.collapsed ~ .main-content {
  margin-left: 76px;
  width: calc(100% - 76px);
  max-width: calc(100vw - 76px);
}

/* ─── Top Header ───────────────────────────────────────────── */
.top-header {
  height: var(--header-height);
  background: var(--bg-secondary);
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  padding: 0 24px;
  gap: 16px;
  position: sticky;
  top: 0;
  z-index: 50;
  backdrop-filter: blur(12px);
}

.sidebar-toggle {
  background: transparent;
  border: none;
  font-size: 24px;
  color: var(--text-primary);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 4px;
  transition: color var(--transition);
}
.sidebar-toggle:hover { color: var(--cyan); }

.header-title {
  font-family: 'Rajdhani', sans-serif;
  font-size: 20px;
  font-weight: 700;
  color: var(--text-primary);
  flex: 1;
}

.header-actions {
  display: flex;
  align-items: center;
  gap: 12px;
}

.header-btn {
  width: 38px; height: 38px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--border);
  background: transparent;
  color: var(--text-secondary);
  display: flex; align-items: center; justify-content: center;
  cursor: pointer;
  transition: all var(--transition);
  position: relative;
}

.header-btn:hover { border-color: var(--cyan); color: var(--cyan); }

.notif-dot {
  position: absolute;
  top: 6px; right: 6px;
  width: 8px; height: 8px;
  border-radius: 50%;
  background: var(--red);
  border: 2px solid var(--bg-secondary);
}

.live-badge {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  background: var(--green-dim);
  border: 1px solid var(--green);
  border-radius: 20px;
  color: var(--green);
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 1px;
}

.live-dot {
  width: 6px; height: 6px;
  border-radius: 50%;
  background: var(--green);
  animation: pulse-dot 1.5s ease-in-out infinite;
}

@keyframes pulse-dot {
  0%, 100% { opacity: 1; transform: scale(1); }
  50% { opacity: 0.5; transform: scale(0.7); }
}

/* ─── Page Body ────────────────────────────────────────────── */
.page-body {
  padding: 24px;
  flex: 1;
}

.page-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 24px;
  flex-wrap: wrap;
  gap: 12px;
}

.page-header h1 {
  font-family: 'Rajdhani', sans-serif;
  font-size: 26px;
  font-weight: 700;
  color: var(--text-primary);
}

.page-header p { color: var(--text-secondary); font-size: 13px; margin-top: 2px; }

/* ─── Cards ────────────────────────────────────────────────── */
.card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  transition: all var(--transition);
}

.card:hover { border-color: var(--border-light); }

.card-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 16px;
  padding-bottom: 12px;
  border-bottom: 1px solid var(--border);
}

.card-title {
  font-size: 14px;
  font-weight: 700;
  color: var(--text-primary);
  letter-spacing: 0.5px;
}

/* ─── KPI Cards ────────────────────────────────────────────── */
.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}

.kpi-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 20px;
  position: relative;
  overflow: hidden;
  transition: all var(--transition);
  cursor: default;
}

.kpi-card::before {
  content: '';
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 3px;
  background: var(--accent, var(--cyan));
}

.kpi-card:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-glow);
  border-color: var(--accent, var(--cyan));
}

.kpi-card.gold { --accent: var(--gold); }
.kpi-card.green { --accent: var(--green); }
.kpi-card.purple { --accent: var(--purple); }
.kpi-card.red { --accent: var(--red); }
.kpi-card.orange { --accent: var(--orange); }

.kpi-icon {
  width: 44px; height: 44px;
  border-radius: 10px;
  background: var(--cyan-dim);
  display: flex; align-items: center; justify-content: center;
  font-size: 20px;
  margin-bottom: 12px;
}

.kpi-card.gold .kpi-icon { background: var(--gold-dim); }
.kpi-card.green .kpi-icon { background: var(--green-dim); }
.kpi-card.purple .kpi-icon { background: var(--purple-dim); }
.kpi-card.red .kpi-icon { background: var(--red-dim); }

.kpi-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 4px;
}

.kpi-value {
  font-family: 'Rajdhani', sans-serif;
  font-size: 32px;
  font-weight: 700;
  color: var(--text-primary);
  line-height: 1;
}

.kpi-change {
  font-size: 11px;
  margin-top: 4px;
  display: flex;
  align-items: center;
  gap: 4px;
}

.kpi-change.up { color: var(--green); }
.kpi-change.down { color: var(--red); }
.kpi-change.neutral { color: var(--text-muted); }

/* ─── Tables ─────────────────────────────────────────────────── */
.table-wrap { overflow-x: auto; }

table { width: 100%; border-collapse: collapse; }

th {
  text-align: left;
  padding: 12px 14px;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.5px;
  text-transform: uppercase;
  color: var(--text-secondary);
  background: var(--bg-card-hover);
  border-top: 1px solid var(--border);
  border-bottom: 2px solid var(--border);
  white-space: nowrap;
}

td {
  padding: 12px 14px;
  border-bottom: 1px solid var(--border);
  color: var(--text-secondary);
  font-size: 13px;
  vertical-align: middle;
}

tr:last-child td { border-bottom: none; }

tbody tr { transition: background var(--transition); }
tbody tr:hover { background: var(--bg-card-hover); }

/* ─── Badges / Status Pills ────────────────────────────────── */
.badge {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  padding: 3px 10px;
  border-radius: 20px;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.8px;
  text-transform: uppercase;
  white-space: nowrap;
}

.badge.cyan    { background: var(--cyan-dim);   color: var(--cyan);   border: 1px solid var(--cyan)33; }
.badge.green   { background: var(--green-dim);  color: var(--green);  border: 1px solid var(--green)33; }
.badge.red     { background: var(--red-dim);    color: var(--red);    border: 1px solid var(--red)33; }
.badge.gold    { background: var(--gold-dim);   color: var(--gold);   border: 1px solid var(--gold)33; }
.badge.purple  { background: var(--purple-dim); color: var(--purple); border: 1px solid var(--purple)33; }
.badge.gray    { background: #e2e8f0; color: var(--text-muted); border: 1px solid var(--border); }
.badge.orange  { background: #f9731622; color: var(--orange); border: 1px solid #f9731633; }

/* ─── Buttons ──────────────────────────────────────────────── */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 8px 16px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--transition);
  border: 1px solid transparent;
  white-space: nowrap;
  letter-spacing: 0.3px;
  text-decoration: none;
}

.btn-primary {
  background: var(--cyan);
  border-color: var(--cyan);
  color: #fff;
  box-shadow: 0 1px 2px rgba(0,100,0,0.1);
}

.btn-primary:hover {
  background: var(--cyan-mid);
  border-color: var(--cyan-mid);
  color: #fff;
}

.btn-secondary {
  background: var(--bg-card);
  color: var(--text-secondary);
  border: 1px solid var(--border);
}

.btn-secondary:hover { border-color: var(--cyan); color: var(--cyan); }

.btn-danger {
  background: var(--red-dim);
  color: var(--red);
  border: 1px solid var(--red)44;
}

.btn-danger:hover { background: var(--red); color: #fff; }

.btn-gold {
  background: linear-gradient(135deg, #b45309, var(--gold));
  color: var(--bg-primary);
  font-weight: 700;
}

.btn-sm { padding: 5px 12px; font-size: 12px; }
.btn-lg { padding: 13px 28px; font-size: 15px; }

.btn:disabled { opacity: 0.5; cursor: not-allowed; }

/* ─── Forms ────────────────────────────────────────────────── */
.form-group { margin-bottom: 16px; }

.form-label {
  display: block;
  font-size: 12px;
  font-weight: 600;
  color: var(--text-secondary);
  margin-bottom: 6px;
  letter-spacing: 0.5px;
}

.form-control {
  width: 100%;
  padding: 8px 12px;
  background: var(--bg-secondary);
  border: 1px solid var(--border-light);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  font-size: 14px;
  transition: all var(--transition);
  outline: none;
  font-family: 'Inter', sans-serif;
}

.form-control:focus {
  border-color: var(--cyan);
  box-shadow: none;
  border-bottom: 2px solid var(--cyan);
  padding-bottom: 7px;
}

.form-control::placeholder { color: var(--text-muted); }

select.form-control option { background: var(--bg-card); }

textarea.form-control { resize: vertical; min-height: 80px; }

.form-row { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }

/* ─── Grid Layouts ─────────────────────────────────────────── */
.grid-2 { display: grid; grid-template-columns: 1fr 1fr; gap: 16px; }
.grid-3 { display: grid; grid-template-columns: 1fr 1fr 1fr; gap: 16px; }
.grid-cols-2-1 { display: grid; grid-template-columns: 2fr 1fr; gap: 16px; }
.grid-cols-1-2 { display: grid; grid-template-columns: 1fr 2fr; gap: 16px; }

/* ─── Alerts ────────────────────────────────────────────────── */
.alert {
  display: flex;
  align-items: flex-start;
  gap: 10px;
  padding: 12px 16px;
  border-radius: var(--radius-sm);
  font-size: 13px;
  margin-bottom: 16px;
}

.alert-success { background: var(--green-dim); border: 1px solid var(--green)44; color: var(--green); }
.alert-error   { background: var(--red-dim);   border: 1px solid var(--red)44;   color: var(--red); }
.alert-info    { background: var(--cyan-dim);  border: 1px solid var(--cyan)44;  color: var(--cyan); }
.alert-warning { background: var(--gold-dim);  border: 1px solid var(--gold)44;  color: var(--gold); }

/* ─── Progress / Charts ───────────────────────────────────── */
.progress-bar {
  height: 6px;
  background: var(--border);
  border-radius: 3px;
  overflow: hidden;
}

.progress-fill {
  height: 100%;
  border-radius: 3px;
  background: linear-gradient(90deg, #0d4f8c, var(--cyan));
  transition: width 0.8s ease;
}

.progress-fill.gold   { background: linear-gradient(90deg, #92400e, var(--gold)); }
.progress-fill.green  { background: linear-gradient(90deg, #065f46, var(--green)); }
.progress-fill.red    { background: linear-gradient(90deg, #7f1d1d, var(--red)); }
.progress-fill.purple { background: linear-gradient(90deg, #4c1d95, var(--purple)); }

/* ─── Modal ─────────────────────────────────────────────────── */
.modal-overlay {
  position: fixed; inset: 0;
  background: rgba(0,0,0,0.7);
  backdrop-filter: blur(4px);
  z-index: 500;
  display: none;
  align-items: center;
  justify-content: center;
}

.modal-overlay.open { display: flex; }

.modal {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  width: 90%;
  max-width: 560px;
  max-height: 90vh;
  overflow-y: auto;
  animation: modal-in 0.2s ease;
}

@keyframes modal-in {
  from { opacity:0; transform: scale(0.95) translateY(-10px); }
  to   { opacity:1; transform: scale(1)    translateY(0); }
}

.modal-header {
  padding: 20px 24px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.modal-title {
  font-size: 16px;
  font-weight: 700;
  color: var(--text-primary);
}

.modal-close {
  background: none;
  border: none;
  color: var(--text-muted);
  cursor: pointer;
  font-size: 20px;
  padding: 4px;
  transition: color var(--transition);
}

.modal-close:hover { color: var(--text-primary); }

.modal-body { padding: 24px; }
.modal-footer { padding: 16px 24px; border-top: 1px solid var(--border); display: flex; justify-content: flex-end; gap: 10px; }

/* ─── Charts Container ──────────────────────────────────────── */
.chart-wrapper { position: relative; height: 260px; }
.chart-wrapper canvas { max-width: 100%; }

/* ─── Dialer Specific ───────────────────────────────────────── */
.dialer-panel {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
}

.dialer-screen {
  background: linear-gradient(180deg, #f8fafc 0%, #f1f5f9 100%);
  padding: 24px;
  text-align: center;
  border-bottom: 1px solid var(--border);
  position: relative;
}

.dialer-number {
  font-family: 'Rajdhani', sans-serif;
  font-size: 32px;
  font-weight: 700;
  color: var(--text-primary);
  letter-spacing: 3px;
  min-height: 42px;
}

.dialer-status {
  font-size: 12px;
  color: var(--text-muted);
  margin-top: 4px;
  letter-spacing: 1px;
}

.dialer-timer {
  font-family: 'Rajdhani', sans-serif;
  font-size: 20px;
  color: var(--green);
  margin-top: 6px;
}

.keypad {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
  padding: 20px;
}

.key-btn {
  background: var(--bg-secondary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 14px;
  text-align: center;
  cursor: pointer;
  transition: all var(--transition);
  font-family: 'Rajdhani', sans-serif;
  font-size: 20px;
  font-weight: 700;
  color: var(--text-primary);
}

.key-btn:hover { background: var(--bg-card-hover); border-color: var(--cyan); color: var(--cyan); }

.key-btn small {
  display: block;
  font-size: 8px;
  color: var(--text-muted);
  letter-spacing: 1.5px;
  font-family: 'Inter', sans-serif;
  font-weight: 400;
  margin-top: 2px;
}

.call-controls {
  display: flex;
  justify-content: center;
  gap: 12px;
  padding: 16px 20px;
  border-top: 1px solid var(--border);
  flex-wrap: wrap;
}

.ctrl-btn {
  width: 48px; height: 48px;
  border-radius: 50%;
  border: none;
  display: flex; align-items: center; justify-content: center;
  cursor: pointer;
  transition: all var(--transition);
  font-size: 16px;
}

.ctrl-btn.call  { background: var(--green);  color: #fff; width: 64px; height: 64px; font-size: 24px; }
.ctrl-btn.hangup { background: var(--red);   color: #fff; width: 64px; height: 64px; font-size: 24px; }
.ctrl-btn.mute  { background: var(--bg-secondary); color: var(--text-secondary); border: 1px solid var(--border); }
.ctrl-btn.hold  { background: var(--gold-dim); color: var(--gold); border: 1px solid var(--gold)44; }
.ctrl-btn.xfer  { background: var(--purple-dim); color: var(--purple); border: 1px solid var(--purple)44; }
.ctrl-btn.rec   { background: var(--red-dim); color: var(--red); border: 1px solid var(--red)44; }

.ctrl-btn:hover { transform: scale(1.1); }
.ctrl-btn.active { filter: brightness(0.8); }

.ctrl-label {
  text-align: center;
  font-size: 10px;
  color: var(--text-muted);
  margin-top: 2px;
  letter-spacing: 0.5px;
}

/* ─── Status Dots ────────────────────────────────────────────── */
.status-dot {
  width: 8px; height: 8px;
  border-radius: 50%;
  display: inline-block;
  flex-shrink: 0;
}
.status-dot.online  { background: var(--green); box-shadow: 0 0 6px var(--green); }
.status-dot.oncall  { background: var(--cyan);  box-shadow: 0 0 6px var(--cyan); }
.status-dot.break   { background: var(--gold);  box-shadow: 0 0 6px var(--gold); }
.status-dot.offline { background: var(--text-muted); }

/* ─── Transcript Widget ─────────────────────────────────────── */
.transcript-box {
  height: 200px;
  overflow-y: auto;
  background: var(--bg-primary);
  border-radius: var(--radius-sm);
  padding: 12px;
  border: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.transcript-msg {
  padding: 8px 12px;
  border-radius: var(--radius-sm);
  font-size: 12.5px;
  line-height: 1.5;
  max-width: 85%;
}

.transcript-msg.agent { background: var(--cyan-dim); color: var(--cyan); align-self: flex-end; }
.transcript-msg.customer { background: var(--bg-card); color: var(--text-secondary); align-self: flex-start; border: 1px solid var(--border); }

.transcript-msg .msg-time { font-size: 10px; color: var(--text-muted); margin-top: 2px; }

/* ─── Scrollbar ─────────────────────────────────────────────── */
::-webkit-scrollbar { width: 5px; height: 5px; }
::-webkit-scrollbar-track { background: transparent; }
::-webkit-scrollbar-thumb { background: var(--border); border-radius: 3px; }
::-webkit-scrollbar-thumb:hover { background: var(--border-light); }

/* ─── Waveform Animation ───────────────────────────────────── */
.waveform {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 3px;
  height: 30px;
}

.wave-bar {
  width: 3px;
  border-radius: 2px;
  background: var(--cyan);
  animation: wave 1s ease-in-out infinite;
}

.wave-bar:nth-child(1) { animation-delay: 0s;    height: 8px; }
.wave-bar:nth-child(2) { animation-delay: 0.1s;  height: 16px; }
.wave-bar:nth-child(3) { animation-delay: 0.2s;  height: 24px; }
.wave-bar:nth-child(4) { animation-delay: 0.3s;  height: 16px; }
.wave-bar:nth-child(5) { animation-delay: 0.4s;  height: 8px; }
.wave-bar:nth-child(6) { animation-delay: 0.5s;  height: 20px; }
.wave-bar:nth-child(7) { animation-delay: 0.6s;  height: 12px; }

@keyframes wave {
  0%, 100% { transform: scaleY(0.5); opacity: 0.5; }
  50%       { transform: scaleY(1);   opacity: 1; }
}

/* ─── Sidebar Toggle (mobile) ──────────────────────────────── */
.sidebar-toggle {
  display: none;
  background: none;
  border: 1px solid var(--border);
  color: var(--text-secondary);
  padding: 6px 8px;
  border-radius: var(--radius-sm);
  cursor: pointer;
  font-size: 18px;
}

/* ─── Tooltip ───────────────────────────────────────────────── */
[data-tip] { position: relative; }
[data-tip]:hover::after {
  content: attr(data-tip);
  position: absolute;
  bottom: calc(100% + 6px);
  left: 50%;
  transform: translateX(-50%);
  background: var(--bg-card);
  border: 1px solid var(--border);
  color: var(--text-secondary);
  font-size: 11px;
  padding: 4px 10px;
  border-radius: 6px;
  white-space: nowrap;
  z-index: 999;
  pointer-events: none;
}

/* ─── Animations ─────────────────────────────────────────────── */
.fade-in { animation: fadeIn 0.3s ease; }
@keyframes fadeIn { from { opacity:0; transform: translateY(6px); } to { opacity:1; transform: translateY(0); } }

.slide-in { animation: slideIn 0.3s ease; }
@keyframes slideIn { from { opacity:0; transform: translateX(-12px); } to { opacity:1; transform: translateX(0); } }

/* ─── Glow effects ─────────────────────────────────────────── */
.glow-cyan   { box-shadow: 0 0 20px rgba(0,212,255,0.2); }
.glow-gold   { box-shadow: 0 0 20px rgba(245,158,11,0.2); }
.glow-green  { box-shadow: 0 0 20px rgba(16,185,129,0.2); }
.glow-red    { box-shadow: 0 0 20px rgba(239,68,68,0.2); }

/* ─── Gradient Text ────────────────────────────────────────── */
.gradient-text {
  background: linear-gradient(135deg, var(--cyan), var(--purple));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

/* ─── Dropdown ──────────────────────────────────────────────── */
.dropdown { position: relative; display: inline-block; }

.dropdown-menu {
  position: absolute;
  top: calc(100% + 6px);
  right: 0;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  min-width: 180px;
  z-index: 200;
  overflow: hidden;
  box-shadow: var(--shadow);
  display: none;
}

.dropdown-menu.open { display: block; animation: fadeIn 0.15s ease; }

.dropdown-item {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 10px 14px;
  color: var(--text-secondary);
  font-size: 13px;
  cursor: pointer;
  transition: all var(--transition);
}

.dropdown-item:hover { background: var(--bg-card-hover); color: var(--text-primary); }
.dropdown-item.danger:hover { color: var(--red); }
.dropdown-divider { border-top: 1px solid var(--border); margin: 4px 0; }

/* ─── Tab Navigation ─────────────────────────────────────────── */
.tab-nav {
  display: flex;
  gap: 4px;
  border-bottom: 1px solid var(--border);
  margin-bottom: 20px;
  overflow-x: auto;
}

.tab-btn {
  padding: 10px 18px;
  background: none;
  border: none;
  border-bottom: 2px solid transparent;
  color: var(--text-muted);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--transition);
  white-space: nowrap;
  margin-bottom: -1px;
}

.tab-btn:hover { color: var(--text-secondary); }
.tab-btn.active { color: var(--cyan); border-bottom-color: var(--cyan); }

.tab-panel { display: none; }
.tab-panel.active { display: block; animation: fadeIn 0.2s ease; }

/* ─── Notification Panel ────────────────────────────────────── */
.notif-panel {
  position: absolute;
  top: 100%;
  right: 0;
  width: 360px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  z-index: 300;
  display: none;
  max-height: 480px;
  overflow-y: auto;
}

.notif-panel.open { display: block; animation: fadeIn 0.15s ease; }

.notif-header {
  padding: 14px 16px;
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  font-weight: 700;
  font-size: 13px;
}

.notif-item {
  display: flex;
  gap: 10px;
  padding: 12px 16px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  transition: background var(--transition);
}

.notif-item:hover { background: var(--bg-card-hover); }
.notif-item:last-child { border-bottom: none; }

.notif-icon {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: var(--cyan-dim);
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  font-size: 14px;
}

.notif-body { flex: 1; }
.notif-title { font-size: 12.5px; font-weight: 600; color: var(--text-primary); }
.notif-msg { font-size: 11.5px; color: var(--text-muted); margin-top: 2px; }
.notif-time { font-size: 10px; color: var(--text-muted); margin-top: 3px; }

/* ─── IVR Builder ────────────────────────────────────────────── */
.ivr-canvas {
  min-height: 500px;
  background: radial-gradient(circle at 20px 20px, var(--border) 1px, transparent 0);
  background-size: 24px 24px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  position: relative;
  overflow: auto;
}

.ivr-node {
  position: absolute;
  width: 160px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  padding: 12px;
  cursor: move;
  transition: border-color var(--transition), box-shadow var(--transition);
}

.ivr-node:hover, .ivr-node.selected {
  border-color: var(--cyan);
  box-shadow: var(--shadow-glow);
}

.ivr-node-header {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.8px;
  color: var(--text-muted);
  text-transform: uppercase;
  margin-bottom: 6px;
}

.ivr-node-label {
  font-size: 13px;
  font-weight: 600;
  color: var(--text-primary);
}

.ivr-node-key {
  width: 24px; height: 24px;
  background: var(--cyan-dim);
  border: 1px solid var(--cyan)44;
  border-radius: 50%;
  display: inline-flex; align-items: center; justify-content: center;
  font-size: 11px;
  font-weight: 700;
  color: var(--cyan);
  position: absolute;
  top: -10px; right: -10px;
}

/* ─── Responsive ─────────────────────────────────────────────── */
@media (max-width: 1024px) {
  .grid-2 { grid-template-columns: 1fr; }
  .grid-cols-2-1 { grid-template-columns: 1fr; }
  .grid-cols-1-2 { grid-template-columns: 1fr; }
}

@media (max-width: 768px) {
  :root { --sidebar-width: 0px; }
  .sidebar { transform: translateX(-260px); --sidebar-width: 260px; }
  .sidebar.open { transform: translateX(0); }
  .main-content { margin-left: 0; }
  .sidebar-toggle { display: flex; }
  .kpi-grid { grid-template-columns: repeat(2, 1fr); }
  .form-row { grid-template-columns: 1fr; }
  .page-body { padding: 16px; }
  .grid-3 { grid-template-columns: 1fr; }
}

/* ─── Login Page Specific ───────────────────────────────────── */
.login-body {
  min-height: 100vh;
  background: radial-gradient(ellipse at top left, #0d4f8c22, transparent 60%),
              radial-gradient(ellipse at bottom right, #8b5cf622, transparent 60%),
              var(--bg-primary);
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 20px;
  position: relative;
  overflow: hidden;
}

.login-bg-pattern {
  position: absolute;
  inset: 0;
  background-image:
    linear-gradient(var(--border) 1px, transparent 1px),
    linear-gradient(90deg, var(--border) 1px, transparent 1px);
  background-size: 50px 50px;
  opacity: 0.3;
  pointer-events: none;
}

.login-container {
  width: 100%;
  max-width: 440px;
  position: relative;
  z-index: 1;
}

.login-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 20px;
  padding: 40px;
  box-shadow: 0 24px 64px rgba(0,0,0,0.5);
  backdrop-filter: blur(12px);
  animation: fadeIn 0.4s ease;
}

.login-logo {
  display: block;
  max-height: 80px;
  max-width: 240px;
  margin: 0 auto 24px;
  filter: drop-shadow(0 0 16px rgba(0,212,255,0.3));
}

.login-title {
  font-family: 'Rajdhani', sans-serif;
  font-size: 26px;
  font-weight: 700;
  color: var(--text-primary);
  text-align: center;
  margin-bottom: 4px;
}

.login-subtitle {
  text-align: center;
  color: var(--text-muted);
  font-size: 13px;
  margin-bottom: 28px;
}

.divider-text {
  display: flex;
  align-items: center;
  gap: 12px;
  color: var(--text-muted);
  font-size: 12px;
  margin: 20px 0;
}

.divider-text::before, .divider-text::after {
  content: '';
  flex: 1;
  border-top: 1px solid var(--border);
}

.btn-google {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  padding: 11px;
  background: var(--bg-secondary);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-primary);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: all var(--transition);
  font-family: 'Inter', sans-serif;
  text-decoration: none;
}

.btn-google:hover { border-color: #4285f4; color: #4285f4; background: #4285f411; }

.btn-google svg { width: 20px; height: 20px; flex-shrink: 0; }

.login-footer {
  text-align: center;
  margin-top: 20px;
  font-size: 12.5px;
  color: var(--text-muted);
}

.login-footer a { color: var(--cyan); }

/* ─── Empty State ────────────────────────────────────────────── */
.empty-state {
  text-align: center;
  padding: 60px 20px;
  color: var(--text-muted);
}

.empty-state .empty-icon { font-size: 48px; margin-bottom: 12px; opacity: 0.4; }
.empty-state h3 { font-size: 16px; color: var(--text-secondary); margin-bottom: 6px; }
.empty-state p { font-size: 13px; }

/* ─── Floating action button ─────────────────────────────────── */
.fab {
  position: fixed;
  bottom: 24px;
  right: 24px;
  width: 54px; height: 54px;
  border-radius: 50%;
  background: linear-gradient(135deg, #0d4f8c, var(--cyan));
  color: #fff;
  border: none;
  cursor: pointer;
  font-size: 22px;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 8px 24px rgba(0,212,255,0.35);
  z-index: 99;
  transition: all var(--transition);
}

.fab:hover { transform: scale(1.1) rotate(90deg); }

/* ─── Miscellaneous ─────────────────────────────────────────── */
.text-cyan   { color: var(--cyan)!important; }
.text-gold   { color: var(--gold)!important; }
.text-green  { color: var(--green)!important; }
.text-red    { color: var(--red)!important; }
.text-muted  { color: var(--text-muted)!important; }
.text-right  { text-align: right; }
.text-center { text-align: center; }
.flex        { display: flex; }
.flex-center { display: flex; align-items: center; justify-content: center; }
.items-center { align-items: center; }
.gap-8  { gap: 8px; }
.gap-12 { gap: 12px; }
.gap-16 { gap: 16px; }
.mt-4  { margin-top: 4px; }
.mt-8  { margin-top: 8px; }
.mt-16 { margin-top: 16px; }
.mt-24 { margin-top: 24px; }
.mb-8  { margin-bottom: 8px; }
.mb-16 { margin-bottom: 16px; }
.mb-24 { margin-bottom: 24px; }
.w-full { width: 100%; }
.truncate { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cursor-pointer { cursor: pointer; }
.font-mono { font-family: 'Courier New', monospace; }
.rounded { border-radius: var(--radius-sm); }
.hidden { display: none!important; }